Tag: security

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Announcements News

Tenant or vehicle changes

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All residents are reminded of the procedure for obtaining and a decal and, of particular importance, what to do when  a vehicle bearing a decal is sold.

The automatic entry system works by reading a barcode that is attached to the right side of the vehicle at a height of about 50″ from the ground (plus or minus 12″) then automatically opening the barrier for authorised barcodes on entry only. The barcode is printed on a decal that will require application by our Security department and residents wishing to purchase them should observe the following guidelines:

  1. One decal needs to be applied per vehicle that requires automatic entry, therefore each additional vehicle requires the purchase of another decal
  2. To purchase a decal first pay the $50 one-time non-refundable fee at the Management office, you will be issued with a receipt containing the barcode number which will need to be presented on installation
  3. Contact our Security department on 327 6943 and arrange a time to apply the decal
  4. During installation, the Security department will confirm the location of the decal with the driver, test that the position works with the reader then apply it upon confirmation
  5. If the decal becomes damaged, a replacement decal may be purchased (no exchanges)
  6. The decals are not designed to be transferred from one vehicle to another as they will become damaged in the process; therefore if a vehicle is being replaced, allow for the purchase of a replacement decal
  7. If the vehicle is sold or no longer requires automatic entry, notify our Security department so that the barcode number may be deregistered from the system, thereby disabling the vehicle’s ability to enter automatically

The property transfer form should always be completed in the event of a change of ownership or tenancy.

Categories
Announcements

Holiday business hours 2012-2013

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Business hours during the Holiday season:

Dec 24th – 8am – noon
Dec 25th – 26th – closed
Dec 27th – 28th – 8am – 4pm
Dec 31st – 8am – noon
Jan 1st – closed

Business resumes as normal on January 2nd, 2013. In the event of emergencies outside of business hours, please contact 327 6943.

We would like to take this opportunity to wish all residents Happy Holidays and a prosperous New Year.

Categories
Announcements News

Security updates for the 2012 holiday season

2012 holidays

Warm Season Greetings!

The Holiday season is here and we would like to encourage all residents to be more vigilant than usual when it relates to matters of security. To increase the Security Department’s effectiveness, we have upgraded the CCTV system and engaged the assistance of dog patrols during the 4pm-8am shift.

Christmas Festivities

Residents are reminded to submit their party guest lists to Security to avoid delays upon their arrival. We would also like to encourage residents to be considerate of their neighbours when hosting parties by keeping the noise level to a minimum. Please observe the guidelines in this regard which state “No unreasonable noise shall be made in any house and an owner shall cause reasonable care to be exercised in the use of musical instruments radios television receivers amplifiers and the like…”

If residents are leaving the home for any significant length of time, instructions can be left via our ‘Going away‘ service. Remember to leave emergency contacts and any other special instructions.

IDs and Decals

Please be reminded that all IDs become invalid on December 31, 2012., these include those for maids and personal gardeners. In addition, vehicle (auto and marine) decals are now being issued for 2013, the 2012 decals will become invalid on December 31, 2012.

Boat Registration

Please co-operate with our security personnel who will be contacting residents concerning the proper registration of boats located within Sandyport.

Finally, be safe and enjoy the holiday season!

Sarah Barton
Head of Security Services

Categories
Policies

Policy clarification

Water disconnections

It is our policy to disconnect water supplies on accounts that are 60 days past due provided that at least 10 days notice is first served. As a courtesy we serve at least 24 hours notice at the property as a final step prior to the physical disconnection after the proper notice has already been given. This policy is without prejudice to the rights of the Association under the terms of the license agreement.

Abandoned constructions

The restrictive covenants require that “No building or other structure shall remain unfinished for more than One (1) year after the same shall be commenced.” In the event that a construction site is deemed as abandoned and notwithstanding the obligation to pay the requisite maintenance fees, a new application to build will need to be resubmitted together with all government permits and other documents as outlined in the guidelines.

Parking on Sandyport Drive

The Association is planning the installation of a bicycle / pedestrian lane along Sandyport Drive for the safety of our children, cyclists and other non-motorists and it has requested the co-operation of all residents to park their vehicles in designated parking spaces. Accordingly, illegally parked vehicles – those that have been served with appropriate notice – will be disabled or towed.

 

Categories
Announcements News

Security updates for June 2012

As the summer holiday begins and schools are closed for summer break, our security department would like to remind parents to be aware of what their children are doing. For instance we are receiving complaints about children going into the recreation areas and throwing poolside furniture into the pools.

There are also concerns about children riding 4 wheel bikes and golf carts. These are motorized vehicles that are in the hands of children who have no driving experience and are not eligible to drive legally. This can have serious consequences as they can be harmful to the children driving them or to other people and their property. There is also the risk of driving off the road and into a canal. Please refer to this article about our policy on this subject.

We continue to experience ongoing problems with stray dogs. These animals are a nuisance and we addressing the problem by reinstating the traps courtesy of Animal Control. We continually check for breaches of the property perimeter to ensure there are limited ways for them to access it. We ask that all residents refrain from feeding the stray animals as it counters our efforts to control them.

Security is also asking owners with rental properties to properly screen prospective tenants. It is generally difficult to arrange for undesirable tenants to be removed which can present a challenge for owners, residents and security personnel. Prevention is better than cure!

Finally, as many families prepare to take vacations for extended periods of time, kindly provide details of a contact we can call in the case of an emergency. This information is useful unforeseen circumstances such as when a boat sinks or an unexpected visitor attempts to enter the property. You may access the going away link on our website under the Customer Service tab.

Categories
News

Inaccurate news report

It has been reported in today’s Tribune that a rape occurred inside of Sandyport. There is no record of any rape taking place inside our Community. Residents should be assured that our security department continues to be vigilant in its efforts to keep Sandyport a safe and secure place to live.

It should be noted that this same report was published in the Tribune in February 2009 and can be viewed at this link:

http://www.tribune242.com/news/2009/feb/23/serial-rapists-on-the-loose/

Today’s article can be found here:

http://www.tribune242.com/news/2012/jun/26/men-suspected-raping-dozen-women/?news

**** Update June 27, 2012 ****

Correction printed in today’s Tribune.

Categories
Announcements News Policies

Important Security Updates for May 1, 2012

We have introduced further measures to enhance the security of our community as follows:

Worker Identification

All workers (including housekeepers, gardeners, handymen etc.) are required to obtain a pass and enter the property via the service entrance. Occasional workers may obtain a day pass at the entrance subject to paying a $1 deposit (refunded on exit) and clearing security in the usual manner.

Contractors and regular workers, including those that are employed by contractors, are required to purchase an annual pass at a cost of $10 per annum (or $1 per month or part thereof if purchased during the year).

To qualify for a pass the applicant should obtain authorization from the property owner. In the event that the applicant is employed by a third party authorized by the owner, such as a contractor, that third party should make the application on behalf of its’ personnel.

The annual passes expire on December 31 at midnight. Call 327 6943 for further information.

 

Sample ID pass

Boat Identification

All boats belonging to Sandyport residents are required to be registered and obtain a vehicle identification decal from the main security office. Unregistered boats will be refused entry after May 31, 2012.

Canal Barrier

The barrier is closed between one hour before sundown and 30 minutes after sunrise. In the event that access is required during these hours, boaters are required to notify the Security department beforehand to schedule an arrival time.

In the event that boaters expect to arrive outside of the scheduled time, contact the Security department (327 6943 or channel 72) in advance to reschedule since opening the canal barrier is a multi-step process that takes some time. Preferably notice should be given before the barrier is due to close.

Automatic Entry Lane

Under normal operating circumstances the automatic entry lane barrier will not open unless the vehicle is fitted with the requisite barcoded decal. Those attempting to enter without a decal will need to reverse and enter via the regular entry lane. For further details on obtaining an automatic entry decal click here.

 

Categories
Announcements

Security alert for beach-goers

It has come to our attention that an incident took place on the public beach adjacent to the Sandyport community whereby a thief snatched a purse belonging to a resident. We are asking residents to be extra vigilent when in public places and in particular the beach which is outside of our community and therefore not patrolled by our security personnel.

 

Categories
Announcements Policies

Vehicle ID system

In October 2011 we issued a notice concerning the installation of vehicle ID tags. We have since updated the tags and we require all residents to have their new or replacement ID tags installed at the main security office located at the main entrance before March 31, 2012.

It has come to our attention that some persons may have paid for vehicle ID tags which are free issue. Those persons should contact the Head of Security, Ms. Barton, on 327-6943 immediately for resolution.

We will require the name, address and license number for each vehicle registered to a Sandyport resident to be recorded and the ID tag to be installed on the left side window. The ID tags renew annually with the initial set expiring December 2012. From April 1, 2012 all vehicles without an ID tag will be deemed non-resident and not granted entry until the resident provides authorization or the ID tag is installed.

To reserve your vehicle ID tag please contact security on 327-6943 or send an email.

Whilst those residents with automatic entry decals already installed will not require the ID tag to enter the property, we are encouraging all residents to register their vehicles. Residents should be aware that the automatic entry lanes are not opened manually and are reserved for those who have purchased automatic entry decals, details of which can be found here.

We appreciate your support in making the community of Sandyport safer.

 

Categories
Announcements News

Trike-A-Thon Event Notification

The St. Judes Trike-A-Thon Event will be repeated in 2012 on Friday January 27th, 2012 in Sandyport. The event will take place between the hours of 9:00am and 12:30pm and drivers should be aware that children between ages 2-6 are the main participants therefore extra care should be taken when driving through the property during the event.

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